Menu
HOME >CHARTER >FAQS >
Scroll To Top
responsive image


Frequently Asked Questions


What are the benefits of having a crew?

When it comes to charter, our yachts will take you well beyond a bareboat with a skipper and hostess. We offer high quality yachts from prestigious manufacturers, equipped with all the mod-cons, including: air-conditioning, water makers, generators, powerful tenders and luxury bed linens. Most importantly, all of our yachts have a full time crew who are onboard for the whole season ( or maybe longer). This means that the crew know the yacht intimately, they have detailed knowledge of the cruising area and the level of service that is required (such as amazing food, unlimited water sports and of course some fantastic sailing). The table is laid as you rise and a delicious breakfast will be prepared according to your preferences; fresh fruit platers to cooked food, plus tea and coffees made to perfection. Your captain will run through your itinerary, establishing exactly what you and your family or guests want to do each day of your precious holiday time and making sure that the cruise takes in your favourite anchorages and ports,.

Can I helm?

Of course you can helm! The captain will make all manoeuvres in and out of port & anchorages, but as soon as you’re out, you are free to take the helm and you can hand it back over whenever you’re ready. Everyone is welcome to be involved as much as they like or to just take a backseat and just enjoy the ride.

How do I Book?

Drop us an email or call us and we will discuss where you want to go, when you can go and what yachts are available. If you have a specific yacht that you would like, we can send you the available dates. We can hold dates from 3 7 days while you figure out flights, process the contract and make the first payment.

Payments

When you’ve decided on your dates, location & yacht, we’ll send you a contract to read and sign. The first payment is 50% of the charter fee and is due immediately to secure your booking. Two months before the start date, you will need to pay the final 50% of the charter fee, any VAT and the APA payment. The first payment is none refundable but if you cancel your charter before the second payment is due, you will not have to pay the second payment and we will try to resell the week. If we manage this, you will get some of your deposit back. Obviously some weeks & yachts are in higher demand so we can’t make any promises but we will try our best!

VAT

Recently, laws have changed and you will now have to pay VAT on your charter in European countries. This isn’t always included in the yacht fee but we’ve paid it clear when discussing prices. When you are sent an offer, the VAT rate will be explained and if necessary added to the yacht price. The following rates were all correct in August 2017:
Greek VAT 12%
Croatian VAT 13%
Spain VAT 21%
France VAT 20% (you can qualify for a 50% reduction if your itinerary takes you into International waters, 12nm offshore)
Italy VAT 22% (you can qualify for a reduction if your itinerary takes you into International waters, 12nm offshore but it must be a necessary trip)
USA & Caribbean No VAT on charters
Norway No VAT on Charters

APA, Advance Provisioning Allowance

This is typically 20% of the charter fee and is paid with your second payment two months before the start date. This money is then sent to the Captain and he keeps it onboard. He will now use this money to provision the boat with food and drink for your trip, pay for your mooring fees, national park fees, yacht & tender fuel and more. All of these expenses are passed on to you at cost and at the end of the week the Captain will run through your account with you and give any remaining money back to you or if you have overspent (normally only if you’ve been drinking lots of expensive wines and in exclusive marinas every night!) you’ll need to make it up in cash before you depart. Feel free to ask for an interim count up mid week or at any point if you want to see how you are doing and plan your cashflow for the end of the week.

Itinerary

Every itinerary is tailored for the individual client. Having cruised the Med extensively, Lizzie can make you an itinerary from your pick up and drop off ports and if needed will speak with the Captain for his opinion and any suggestions. All itineraries are only suggestions, you can take each day as it comes and of course it’s also weather dependant.

Pick up and Drop off times

These vary depending on the yacht, but it will be made clear in your offer if they are a yacht that offers 7 full days from 12noon to 12 noon starting any day of the week. Some of our yachts offer 7 nights with a 5pm start time and 9 or 10am departure.

Preference Sheet

After you have made your final payment, we will send you a preference sheet. We ask for everyone’s passport details, arrival times, if you would like us to organise transfers, what you would like to do and if there is anywhere in particular you would like to go. There is then a larger section of food and drink preference options so that your crew can provision to your requests.

Joining Instructions

Before your charter we’ll send you the captains details, confirm the location of the yacht, any transfers you’ve asked us to book, suggested things to bring & things that you can leave at home.

Crew Tip

This can be an embarrassing subject, especially if you have to ask the captain how much you should tip him. Although we recommend that you give the crew a gratuity at the end of the trip, the amount is completely at your discretion and depends on how you feel they have performed during your stay. As a guideline, we think between 5% & 15% of the charter fee is fair and is customary in the industry. Any tips should be handed to the Captain in cash before you depart. We would suggest that a good time to take care of this would be just after talking through the APA account with him. He will then distribute the tip amongst the crew as he sees fair.

Travel Insurance

We recommend you take out special travel insurance for your trip. Our recommended partner is TopSail Insurance who specifically cover Sailing Holidays. http://www.topsailinsurance.com/di-yacht-charter

Yacht Etiquette

Shoes, its a big no-no to wear your land shoes on the deck whatever they are, but especially heels. All land shoes should be taken off before you get on the gangway and will be put in a shoe box while sailing. Most yachts will not allow any shoes that have been worn on land to be worn on board unless they are thoroughly cleaned first, so it’s a good call to have a dedicated pair of shoes to wear just aboard, else go barefoot.

Suncream damages the teak and makes the deck slippery and potentially dangerous. For this reason, please be careful when applying it and don't use sprays when it is windy as it is likely to cover the boat, those downwind of you and probably not very much of you! If you are sunbathing on the teak deck, please lie on a towel.

Smoking is not usually encouraged on board, although if you have to, please ask the captain for his rules. It is usually ok to do it on deck only and when you do smoke, please choose a spot downwind so that the ash and smoke blow away from the yacht and others.

Crew, the crew are there to make sure the yacht is safe and to ensure your stay is as comfortable and luxurious as you dreamt of. Don't be afraid to ask for a drink or snack at any time, or if you have any other requests just let them know. It’s really helpful to discuss your requirements for the day with the captain at breakfast time, he can then advise on suitable anchorages for lunch and the evening. It’s a good idea to tell him at this point if you want to have meals aboard or ashore, so that they have time to prepare. The crew are experienced at working out how much or little interaction you want with them, but don't be afraid to ask if you want some privacy or if you want to share a drink with them and hear some stories. The majority of crews will not eat with you, they don't mind as they will be busy preparing your meal, drinks, etc. However, if you would like them to join you for dinner then feel free to just ask. Likewise if you are eating out, they will assume that you will do this as a family/group and they will probably enjoy the peace for a few hours. But again, if you would like them to join you, please do ask. If you want to stay out and party then you should make a plan with the captain for getting you back aboard. He’ll be available to collect you in the tender at any time of night but you will need to warn him of what you plan to do. If you are on the dock and expect a late one, please let the crew know if they can go to bed before you return or take them with you.

Monthly Newsletter

Subscribe to our mailing list

* indicates required

Follow us on

Latest on Instagram

About Us

diYachting is British company with over 15 years experience in the yachting industry. Since being founded by Matt & Lizzie Abbiss in 2001, we have evolved to become a management and charter company of luxury yachts from 60 to 80ft. After many years spent working as crew on yachts of this size, we understand that these mini super yachts require more time than most owners can spare. With experience sailing on and managing yachts from all the major shipyards, our team are perfectly placed to assist owners and offer a complete range of services, to cover all of your yacht’s needs.







©Copyright diYachting